LEGAL

False Claims Act Update

September 21, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

The False Claims Act has solidified into the biggest hammer employed by the government in its enforcement efforts against domestic and international business. Settlements north of one billion dollars continue to occur, and liability for violating the federal False Claims Act can destroy companies that contract with the government or operate in the health care space. In addition, this area of law has evolved over the past few years, having changed through federal court case law and by statute. This live audio conference will explain the False Claims Act and discuss best practices for interacting with the government when negotiating settlements or litigating these important matters.

HR

Intermittent Leave Under FMLA

September 24, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

Many employers are confronted with various issues related to intermittent leave under FMLA. This live audio conference will help front line personnel identify and handle intermittent leave issues. The program will address the legal and human resources issues confronted by employers and provide practical steps and procedures for employers to follow.

ACCOUNTING

Unrelated Business Income Tax

September 24, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

This live audio conference will enable you to address some of the old and new issues that currently face the sector in the area of unrelated business income tax, and will explain some of the nuances of what constitutes UBIT and what is mission or exempt revenue. How do organizations’s recognize the potential pitfalls or take advantage of new or specifically tax exempted alternative revenue sources? We will address key areas of opportunities.

CONSTRUCTION

Pros and Cons of Cost-Plus vs. Fixed Price Contracts

September 19, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

Lump sum and cost-plus contracts for construction projects offer different protections and incentives for both owners and contractors. With today’s economic pressures, it is important that project participants know the factors to consider in choosing between these pricing approaches and to understand the advantages and disadvantages to each.

The current economic situation has imposed great strains on the construction market. Every project and every industry participant has felt the impact. In this environment, it is critical for owners and contractors to understand how the adverse economic climate may impact the legal rights and duties that apply to a construction project.

MEDICAL

Responding to a Potential HIPAA Security Breach: Practical Tips From Real Breaches

September 19, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

This live audio conference will provide you with a summary of the laws and regulations applicable to a HIPAA security breach, how to navigate them, and practical tips to learn from very difficult real life scenarios that required risk assessments and the conclusions of the risk assessments. In addition, you will be given practical tips on how to get ready for a breach before it happens, how to document risk assessments and decisions to notify or not to notify individuals, and preparing a security breach response plan. Finally, you will have a grasp of the enforcement actions and audits by the Office for Civil Rights and State Attorneys General.

SALES & MARKETING

The Rainmaker’s Strategies for Business Growth™ with Ed Robinson

September 27, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

This powerful, interactive program provides client development skills to design a structured process for developing long-term, mutually beneficial client relationships in addition to learning strategies for becoming Rainmakers (client developers within their organizations).

CUSTOMER SERVICE

The Head and Heart Keys to Building Outstanding Customer Relationships

October 3, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes

This live audio conference presents an innovative framework for customer engagement, allowing you to lay the groundwork for outstanding customer relationships. The program explores head and heart engagement elements, presents a series of case studies spanning product, marketing and experience improvements, and provides critical insight into what really allows companies to build and manage long-term, profitable customer relationships.