Description
Discover how to alter the customer’s longterm perception and buying behavior.An unsatisfied customer is an opportunity waiting to happen. While loyal customers are the most profitable, turning an unsatisfied customer into a loyal one is most rewarding. This topic will explain the howtos of developing winback strategies for unsatisfied customers and practical initiatives your company should seriously consider undertaking.
Date: 2021-07-22 Start Time: End Time:
Learning Objectives