Description
Understand important collectionsrelated compliance obligations and the penalties that may result from violations.A significant aspect of debt collection is placing telephone calls to debtors. Yet, the legal landscape for the debt collection industry is fraught with numerous sources of potential liability, most notably the Fair Debt Collections Practices Act and the Telephone Consumer Protection Act, as well as state law claims, including invasion of privacyintrusion upon seclusion. Each of these laws presents its own unique obligations and challenges for collections professionals. This course will discuss those obligations and challenges and will outline common pitfalls the DON’TS and best practices the DOS that every collection professional needs to know.
Date: 2022-07-26 Start Time: End Time:
Learning Objectives