Taking Control of the Situation (OnDemand Webinar)

$99.00

SKU: 410024EAU

Description

Learn how to manage difficult situations appropriately and provide a winwin for all involved.Many people are faced with situations and crises that can generate chaos and anxiety in personal, family, and work situations. Research has shown that how a person manages crises and chaotic situations is by choice. Situations can be referred to as adversities which can be defined as a less than desirable environment. Knowledge of when a situation requires intervention and how to manage that situation that provides a winwin for all involved is challenging. This presentation will help a person, regardless of role or title, learn how to recognize when a situation is escalating out of control and responsible, practical processes to put in place to bring situations back to cohesiveness by recognizing their awareness of responding to adversity. This program will explain the method required for analyzing situations and how this relates to leadership and communication of the process. Failing to have a proper mechanism for managing problematic or difficult situations is one of the most common reasons for dysfunction. This presentation is critical for anyone who has concerns about losing control and living in chaotic environments.

Date: 2022-10-27 Start Time: End Time:

Learning Objectives

What Is a Situation
• Issue
• Team
• Personal

Controlled Chaos Recipe for Failure
• Dynamics of Situations
• Skills Gaps
• Lack of Support

When a Situation Needs Intervention
• Unclear Boundaries
• Obvious Conflicts of Interest
• Dependency on One or Many
• Too Many Quarterbacks
• Too Many Players on the Field
• A Need for Consensus
• Unchecked Behavior
• Unresolved Prior Conflict

Taking Control of the ABCs
• Assess to Find the Real Issue
• Stop the Battle (Bleeding, Beating)
• Communicate Effectively
• Avoidance
• Accommodate
• Compromise
• Competition
• Collaboration

Behaviors of Power and Control
• Capacity to Build Trust
• Celebrate Small Wins
• Set Clear Goals
• Acknowledge Performance (Expected and Undesired)
• Embrace Outside Support

IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Pamela Nelson, Ph.D., MSN, CCRA-Bracane Company