Description
Find out what you can and cant say in a collections letter to remain compliant with the Fair Debt Collection Practices Act.
Collection letters form the heart of any collection process. What can be included in these letters is intensely regulated under the FDCPA and interpretive case law. Poorly drafted, confusing, ambiguous, or misleading collection letters may create liability under the FDCPA, even if written with the best intentions. The FDCPA is a strict liability statute and is interpreted in favor of the consumerdebtor.
This presentation addresses many of the most problematic issues arising in collection letter practice that lead to claims, including the new rules promulgated in 2021 under Regulation F by the Consumer Financial Protection Bureau.
Date: 2023-01-31 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
* You will be able to describe the importance of carefully drafting validation of debt and other collection letters.
* You will be able to discuss outofstatute collection issues and the current state of the law.
* You will be able to explain the major problems in collection letters that lead to FDCPA claims and how to avoid them.
* You will be able to identify potential violations based upon addon fees, interest, and charges.