by Dr. Rick Goodman | Mar 8, 2016 | Business Success, Sales Success
Do we have the idea of company culture all wrong? It almost feels like that sometimes. It’s easy enough to equate company culture with quirky job interview questions, break-room ping pong tables and massage chairs, and other rather ephemeral practices. While all these...
by Dr. Rick Goodman | Mar 4, 2016 | Business Success, Customer Service, Human Resources
In any workplace, tension is bound to happen. Work can be stressful for the best of us, and personalities can clash over decisions both major and minor. Even if you carefully hire employees based on cultural fit and temperament, you shouldn’t be surprised when...
by Dr. Rick Goodman | Feb 23, 2016 | Business Success, Personal Development, Personal Success
Balancing career and family is always difficult, and it’s all the more challenging for entrepreneurs—those of us who feel like we have to be and do all things for our company. As such, it’s no surprise that so many successful people seek answers about work-life...
by Dr. Rick Goodman | Feb 18, 2016 | Business Success, Personal Success
When you’re running your own business, it’s easy for that to become your whole world. Your business is your top priority, and you’d do anything to preserve its health. There’s nothing wrong with that, necessarily—not unless you’re putting the business’ health over...
by Dr. Rick Goodman | Feb 10, 2016 | Business Success, Continuing Education, Personal Development, Personal Success
It’s an oft-stated problem of business ownership: While you need employees for your company to thrive and grow, actually hiring new employees can be exceedingly expensive. Factor in all the onboarding you have to do to get a new employee up to speed—plus the clipped...
by Dr. Rick Goodman | Feb 3, 2016 | Business Success, Continuing Education, Customer Service, Financial Success, Personal Development
Many CPA firm owners worry about the looming threat of potential litigation—and understandably so. In the wake of the last decade’s major financial scandals, and increased regulatory burdens placed on accountants everywhere, there is less and less lenience shown...
by Dr. Rick Goodman | Jan 29, 2016 | Continuing Education, Personal Development, Sales & Branding
Here’s something that you might find mildly surprising: Google is always changing. In fact, Google’s algorithms change, on average, hundreds of times every year. Meanwhile, anyone who has ever used social media understands that Facebook, Twitter, and their ilk are by...
by Dr. Rick Goodman | Jan 22, 2016 | Business Success, Human Resources, Personal Development, Personal Success, Sales Success
A hacker attack is one of those things you just don’t think about, let alone worry about until it actually happens to you. But when it does happen, the results can be catastrophic—not just for you personally, but for your entire business. Indeed, a cybersecurity issue...
by Dr. Rick Goodman | Jan 14, 2016 | Business Success, Continuing Education, Personal Development, Personal Success, Sales & Branding
There is no asset more valuable than your own time. That’s the only thing you can never get more of. Most leaders will tell you that the way they spend their time is the single most vital ingredient to their own success. So here’s a question: Are you protective of...
by Dr. Rick Goodman | Jan 7, 2016 | General, Human Resources, Personal Development, Personal Success
Looking for ways to be more productive, more creative, and more energetic in your professional life? Why don’t you try sleeping on it? No, really: We mean it literally. One of the biggest mistakes made by busy professionals is thinking you can make do on precious...
by Dr. Rick Goodman | Dec 29, 2015 | Business Success, Continuing Education, Personal Development, Personal Success
For many attorneys, making partner is a major career milestone—if not the major career milestone. Certainly, it affirms that all of your hard work has been in service of something. You put in your hours at law school, you studied hard for the Bar, you did good work at...
by Dr. Rick Goodman | Dec 28, 2015 | Continuing Education, Customer Service, Sales & Branding, Sales Success
In the early days of Facebook, business owners could gain visibility for their brand—and communicate freely with their clients and customers—simply by posting status updates or good, informative content. Nowadays, things aren’t quite so simple. Businesses can still...
by Dr. Rick Goodman | Dec 16, 2015 | Continuing Education, Customer Service
Practicing law is high-stakes and high-intensity—which means that when things go wrong, the law firm can start to feel like a sinking ship. The natural tendency is to panic, but of course, that’s not at all a productive way to deal with the issues your firm is facing....
by Dr. Rick Goodman | Dec 9, 2015 | Business Success, Continuing Education, Sales & Branding, Sales Success
Accounting firms are routinely listed among the most promising, most potentially successful startups in existence—and it’s not hard to understand why. All companies need accounting work done, but not all of them can afford to do that accounting in-house. It’s too...
by Dr. Rick Goodman | Dec 3, 2015 | Business Success, Continuing Education, Human Resources, Personal Development
Here’s a no-brainer: High stress levels are bad for morale. If your team members are constantly anxious and frazzled, they’re not going to be as energetic or productive in their work. They’re not going to be as motivated or creative. And your retention levels won’t be...
by Dr. Rick Goodman | Nov 24, 2015 | Customer Service, General, Personal Development
Everyone has people who rub them the wrong way—but when it’s your boss who gets under your skin, that’s especially difficult. Sadly, many of us have been there, either having bad bosses or simply bosses whose leadership styles we don’t care for. When handled...
by Dr. Rick Goodman | Nov 18, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development, Personal Success, Sales Success
Does multitasking make you more efficient? Not necessarily. While it is sometimes necessary to do several different things at once, there is compelling research that suggests a divided attention span begets low-quality work and less overall productivity. By focusing...
by Dr. Rick Goodman | Nov 12, 2015 | Continuing Education, Personal Development, Personal Success, Sales & Branding
Want to be more productive in the workplace—and to make better use of the time you have? It’s as simple as cultivating the right personal habits. Build a routine that lends itself to effective time management, and watch how much more you accomplish in the span of a...
by Dr. Rick Goodman | Nov 4, 2015 | Business Success, Continuing Education, Personal Development, Personal Success, Sales Success
Most entrepreneurs are so busy—and so focused on getting things done—that even the thought of a minor cold can send them into panic. Contracting a more serious illness is all but unthinkable—yet it does happen. And should it happen to you, you may need to make some...
by Dr. Rick Goodman | Oct 28, 2015 | Business Success, Continuing Education, Human Resources, Personal Success
Few things are more daunting than entering the front doorway of a giant, imposing law firm—especially if you’re there to interview for a job at said law firm! But as more and more law school graduates seek employment at Biglaw offices, it’s as good a time as...
