by Dr. Rick Goodman | Oct 15, 2015 | Business Success, Continuing Education, Customer Service, Personal Development, Sales & Branding, Sales Success
Training your employees doesn’t just make them more proficient in what they do. It makes them more engaged. It helps them feel more valued, and thus happier at work. It shows that you’re investing in their future, and it empowers them to do their work confidently....
by Dr. Rick Goodman | Sep 17, 2015 | Business Success, Continuing Education, Customer Service, Personal Development
The most effective forms of employee development tend to happen on the job—in the actual workplace. Being in a work environment brings focus and seriousness to the training process, and also emphasizes the practicality of it. Employees who learn while they are at work...
by Dr. Rick Goodman | Sep 2, 2015 | Business Success, General, Personal Success, Sales & Branding, Sales Success
There are a lot of law firms in the world—so why should anyone choose yours? In some ways, that’s the fundamental question that all marketing seeks to answer, but the problem of distinction is all the more acute for young firms. When you’re just starting out, you’re...
by Dr. Rick Goodman | Aug 27, 2015 | Business Success, Customer Service, Personal Success, Sales & Branding, Sales Success
Cold calling isn’t necessarily anyone’s favorite part of business ownership—but even in the days of inbound marketing and online commerce, cold calling remains a necessity. Hopefully, you have a team of sales professionals who are comfortable with the cold call, and...
by Dr. Rick Goodman | Aug 21, 2015 | Business Success, Customer Service, Sales & Branding
Your law office is more than just a workspace; it’s also an important component in your corporate branding. So while you certainly want to have a space that lends itself to collaboration and to productivity, you also need to think of your law office like you would a...
by Dr. Rick Goodman | Aug 13, 2015 | Business Success, Customer Service, Financial Success, Human Resources, Sales Success
Today’s consumers are, in many ways, more demanding than ever. They don’t just want a superior product or an exemplary service. They want personalized attention. They want connection. They want to feel like they’re being valued—and that is as true for your accounting...
