by Dr. Rick Goodman | Jun 15, 2016 | Business Success, Customer Loyalty, Customer Service, General, Integrated Marketing, Laws of Success, Leadership speaker, Leadership Success, Personal Success, Sales & Branding, Sales Success, Success and Prosperity, Technology
In the age of online commerce, you don’t actually get to speak with all of your customers face-to-face. In fact, you may not get to speak with any of them at all. That’s what makes your website so important. Your company website is sort of like an around-the-clock...
by Dr. Rick Goodman | May 11, 2016 | Business Success, Customer Loyalty, Customer Relationships, Customer Service
Every business owner loves receiving positive feedback. A glowing customer review, left on a site like Yelp, Facebook, or Angie’s List, can be an incredible affirmation. A negative review, meanwhile, tends to sting a little bit. Regardless of the tone or content of an...
