by Dr. Rick Goodman | Jun 19, 2015 | Business Success, Continuing Education, Human Resources
Is the ability to communicate clearly something you’re born with, or something you learn? It’s probably a little bit of both. Some people are just naturally better communicators than others. At the same time, communication skills can be honed, fostered, and refined....
by Dr. Rick Goodman | May 15, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development, Sales & Branding
Most business leaders will at least pay lip service to the notion of team training—but when push comes to shove, how many are actually willing to invest in it? You can talk about the benefits of training all day every day, but many business owners are reluctant to...
by Dr. Rick Goodman | Apr 21, 2015 | Business Success, Customer Service, Human Resources
A lot of people really like the idea of a startup. They want to run a startup, work for a startup, or work with a startup. There is something almost mythic about the startup’s appeal, and most of that appeal comes down to culture: Startups have famously open-minded,...
by Dr. Rick Goodman | Apr 16, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development
What’s the single most important factor in the success of a workplace team? Many would say that it’s communication. Certainly, as the team leader, you need to be communicating with your employees effectively; transparent communication ensures that your employees know...
by Dr. Rick Goodman | Apr 9, 2015 | Business Success, Human Resources, Sales Success
It’s one of the hallmarks of the modern human resources department: A job applicant may have all the resume items, all the experience, all the career milestones you’re looking for. He might be, on paper, an ideal candidate—and yet, he might also be a terrible choice...
by Dr. Rick Goodman | Mar 13, 2015 | Business Success, Human Resources, Personal Development
Effective team building begins with smart hiring. It’s important for any business to have policies and standards in place, ensuring the right people are hired; and that if the wrong people are being hired, corrections are promptly made to the hiring process. Of...
