by Dr. Rick Goodman | Mar 3, 2015 | Continuing Education, Customer Service, Human Resources
Does your company provide a satisfactory customer experience? Hopefully the answer to that is yes, but it’s important for business owners to stop, really think about this question, and take its implications seriously. Your kneejerk response may be to say that yes,...
by Dr. Rick Goodman | Feb 24, 2015 | Business Success, Continuing Education, Human Resources, Personal Development
Legal professionals are required to pursue continuing education credits; taking CLE courses can sometimes seem obligatory, perhaps even burdensome—a hoop to jump through in order to continue practicing law. This attitude is less than helpful, though, and in fact it...
by Dr. Rick Goodman | Jan 29, 2015 | Business Success, Human Resources
Why do new hires fail? This is one of the fundamental problems that any HR professional must address, sooner or later. Every now and then there may be a new employee who turns out to be a poor fit for the company, and that’s not necessarily your fault. When a lot of...
by Dr. Rick Goodman | Jan 12, 2015 | Business Success, Continuing Education, Customer Service, Human Resources, Sales & Branding, Sales Success
LEGAL Understanding UCC Article 9 Foreclosures 90 min, 1 pm ET January 22 Presenter: Hugh McCullough, Davis Wright Tremaine LLP Credits: CAC, CBC, CLE, CPE Learn how lenders can use their rights under UCC Article 9 to successfully collect on defaulted obligations....
by Dr. Rick Goodman | Jan 8, 2015 | Business Success, Continuing Education, Customer Service, General, Human Resources, Sales & Branding, Sales Success
LEGAL Basics of Trust Administration Presenter: Jeffrey S. Dible, Frost Brown Todd LLC Credits*: Bankers, CAC, CBC, CFP, CLE, CPE . This live webinar will provide an overview of basic principles of trust administration under U.S. law, including powers and duties of...
by Dr. Rick Goodman | Sep 8, 2014 | Business Success, Continuing Education, Customer Service, General, Human Resources, Sales & Branding
LEGAL Curing Title Exceptions September 9th or September 23, 2014 1:00 pm – 2:30 pm EST Titles are often subject to outstanding interests and claims, some genuine but others unsubstantial or baseless. What types of defects, liens and encumbrances impair the...
