by Dr. Rick Goodman | Nov 4, 2015 | Business Success, Continuing Education, Personal Development, Personal Success, Sales Success
Most entrepreneurs are so busy—and so focused on getting things done—that even the thought of a minor cold can send them into panic. Contracting a more serious illness is all but unthinkable—yet it does happen. And should it happen to you, you may need to make some...
by Dr. Rick Goodman | Oct 15, 2015 | Business Success, Continuing Education, Customer Service, Personal Development, Sales & Branding, Sales Success
Training your employees doesn’t just make them more proficient in what they do. It makes them more engaged. It helps them feel more valued, and thus happier at work. It shows that you’re investing in their future, and it empowers them to do their work confidently....
by Dr. Rick Goodman | Oct 7, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development
There is a lot of talk about how younger employees differ from older generations—how millennials are distinct from Generation X members and from Baby Boomers. One of the key distinctions is this: More than any previous generation, younger workers desperately want to...
by Dr. Rick Goodman | Sep 17, 2015 | Business Success, Continuing Education, Customer Service, Personal Development
The most effective forms of employee development tend to happen on the job—in the actual workplace. Being in a work environment brings focus and seriousness to the training process, and also emphasizes the practicality of it. Employees who learn while they are at work...
by Dr. Rick Goodman | Sep 11, 2015 | Personal Development
Sooner or later, all of us need advice, guidance, or a bit of constructive feedback—and one of the best ways to obtain those things is through an ongoing relationship with a professional mentor. While many of us dream of mentorship, though, not all of us know how to...
by Dr. Rick Goodman | Jul 29, 2015 | Business Success, Continuing Education, Customer Service, Human Resources, Personal Development, Personal Success, Sales & Branding, Sales Success
Do you find seminar and workshop attendance to be helpful for your own professional enrichment—or do you generally find it to be a waste of your time? Do you learn interesting things that you can actually apply to your daily professional life—or is it purely...