LEGAL
Preservation in Practice: Effectively Drafting and Managing Litigation Holds
August 15, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 391898 |
Most lawyers are familiar with the consequences of failing to properly issue litigation holds, especially in the wake of numerous, high-profile decisions. However, while the risks and repercussions are well known, the elements required to effectively draft and manage litigation holds are not as clear. This live webinar will orient litigation holds within the larger task of preservation and provide practical information on drafting, management and compliance. The presenters will supplement their analysis with examples from case law and experience. Topics discussed include: the scope of the duty to preserve, drafting best practices, self-identification, and monitoring compliance. You will gain a more comprehensive understanding of litigation holds applicable to a wide variety of clients and cases.
HR
Best Practices in Managing FMLA Leave
August 20, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 392156 |
The majority of employees nationally now qualify to take leave under the Family and Medical Leave Act (the FMLA). Each year tens of millions do. Understanding the regulations implementing this statute is the first step to both compliance and managing employees use of FMLA leave. Join us to learn best practices for administering your FMLA leave program and coordinating it with your other types of leave. Mastery of these tools, together with proper and consistent application of your leave program, is the key to mitigating your risk of FMLA lawsuits, managing leave usage, and preventing abuse.
ACCOUNTING
Advanced Microsoft® Excel® Formulas and Functions
August 27, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 392093 |
Even if you are fairly comfortable with building formulas and functions in Excel®, you might still be missing out by having overlooked some powerful functions or just not be aware of special capabilities, like array formulas. There’s no question that Excel’s® 300+ functions give you tremendous capabilities to tackle a myriad of statistical, mathematical and financial challenges, not to mention functions that extract valuable date information and let you manipulate text at the character level. But who has the time to explore all of them (and of course you don’t need to know them all)? This live webinar gives you exposure to those hidden functions and gives you new and powerful tools, such as array formulas, that will make your usage of Excel® even more powerful and efficient. Also included are some of those valuable tips that you may have picked up in the previous program, ‘Mastering Excel® Formulas and Functions,’ such as quick formula copying methods, creative use of the Ctrl to create formulas/function in multiple locations simultaneously and a host of others.
CONSTRUCTION
Contractor’s Dilemma of Dealing With Bad Plans and Specs
August 27, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 391889 |
Plans and specifications are, without question, critical to the success of any construction project. When the plans and specifications are clear and without significant errors or omissions, the project is much more likely to be on time and within budget. But what happens when plans are riddled with errors, conflicts or omissions? This live webinar will provide you with valuable tips for addressing your obligations, rights and remedies when confronted with poorly drafted, ambiguous or conflicting plans and specifications on both public and private construction projects. Knowing what options are available and what you can or should do to mitigate damages, address the problem and pursue or protect the parties’ rights will assist you when you inevitably encounter bad plans.
MEDICAL
Substance Abuse and Mental Health Records: What Can You Release?
August 27, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 392107 |
Do you know that medical record custodians may be violating a patient’s privacy protections without even knowing it in responding to requests for a patient’s health information that contain substance abuse and mental health information? Do you know that you may need to withhold mental health and substance abuse records, even in responding to a records subpoena? Learn more about these issues and more by attending a live webinar ‘Substance Abuse and Mental Health Records: What Can You Release?’. This program has been created by an actively practicing litigation specialist who represents health care providers for over a decade. By attending this live webinar, you will learn how to comply with records requests without violating a patient’s privacy rights. Actual real-life scenarios will be discussed to assist you in spotting issues, before they become a problem. Tailored to meet a national audience, this presentation will provide knowledge necessary for any health information custodian to ensure compliance, without violation of a patient’s rights.
SALES & MARKETING
Meta Tag Importance in Search Engine Optimization
August 14, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 392125 |
Meta tags continue to play an ongoing role in SEO, but they are often misunderstood. There are still many that believe that meta tags are all that is required to ‘do SEO’, but this is no longer the case. However, meta tags still play a vital role in SEO, just as part of a larger picture.
Join this live audio conference to see what this new role is, and how to get this important piece of your overall SEO strategy on a sound footing to create a solid foundation for the rest of your SEO efforts.
CUSTOMER SERVICE
Applying a New Set of Metrics to Deliver Best Service for Customers
August 22, 2013
| Time: | 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT) |
| Length: | 1 hour 30 minutes |
| ID: | 392147 |
From this live webinar you will understand some of the secrets behind Amazon’s® success along with other best service leaders such as Fiserv’s CheckFree® division and T-Mobile®. You will also learn how to design and apply a new set of metrics to frame customer needs and how your organization can automate, eliminate, simplify, or leverage customer contacts in order to improve operations and customer experience. You will also be able to motivate and empower your front-line employees to listen to customer voice and deliver customer happiness.