Increase Productivity and Performance with On-site Team Building and Leadership Training that Works!
The best leaders have a clear vision of their goals and the organization’s goals. More important, they have a passion that allows them to communicate that vision and rally others to share in and achieve it.
In “Becoming a Solutions Oriented Leader,” you’ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that makes productivity and performance soar. You’ll get step-by-step guidelines and practical advice for transforming individuals into a creative, effective and peak-performing team.
The essential team leadership skills and time-tested ideas you’ll take away from this powerful workshop have been used by successful organizations and major corporations around the world.
What You’ll Learn
Morning Session: Topics Covered
- The Transition to Leader
- Qualities of Success What Makes Great Leader
- Leadership Style Assessment
- Seven Blocks to Team Success and their Solutions
- Building Your Team in Today’s Global Economy
- Benefits of Involving a Team in the Planning Process
- The Structure and Process of Building Your Teams
Afternoon Session: Topics Covered
- Keys to Success in Forming World Class Teams
- Communication Style Assessment
- Moving the Team Vision to Team Results
- Getting Others to Buy Your Plan
- Creating Your Vision
- Leaders Role during Change, Conflict and Adversity
- Techniques for Handling Conflict
- Team-Level Conflict Warning System
- Case Study: Resolve This Conflict within the Team Assessment
- Methods for Handling Conflict and Disagreement
- Difficult Team Behaviors
- Six Step Approach to Effective Individual Conflict Resolution
- The Key Elements for Success
- Managing the Big Three: Projects, People, and Proficiency
- Core Team Values and Their Importance
- The Language of Team Management
Who Should Attend
- Managers and Supervisors
- HR Personnel
- Help Desk
- Staff
- Frontline Staff
- Administrative Assistants
- Sales
- Customer Service Personnel
- IT Professionals
- Team Leaders
- Front Desk Personnel