Approaching Likable Under-Performers and Hot-Tempered Employees (OnDemand Webinar)

$149.00

SKU: 409975EAU

Description

Learn to navigate difficult performance conversations.Often, managers have to provide performance feedback to those employees who are popular and wellliked. These situations can be daunting because the performance is not as expected, and the employee will be devastated. These issues can provoke anxiety on the part of the manager to address those issues. Usually, managers will ignore performance issues because the person is so wellliked, which can create a host of legal implications. On the other hand, there are employees who have hot tempers and can create a disturbance. This is another nightmare issue for managers during the performance review process and must also be addressed, or it could cause some legal problems. This webinar will help managers and HR professionals navigate these difficult performance conversations.

Date: 2022-09-20 Start Time: End Time:

Learning Objectives

Addressing Employee Performance Problems
• Keep It Specific
• Be Thorough
• Do Not Make It Personal
• Be Prepared to Listen
• Outline an Action Plan
• Follow Through

Facilitating Constructive Conversations
• 9 Crucial Rules to Remember
• Giving Feedback to People Who Cry, Yell, or Get Defensive
• Designing Coaching Strategies for Employees
• Incorporating Accountability and Metrics

Legal Implications
• Risks of Ignoring Underperformance
• Case Studies and Examples

SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Mumi Hemrajani-DLA Piper LLP (US), Madhura Maitra – DLA Piper LLP, Wei Wang – DLA Piper LLP (US)