Description
Understand why credit card disputes occur and effective ways to control them.Chargebacks are on the rise. It has been reported that merchants have lost up to 15 of their revenue due to fraud and bogus disputes filed by consumers. With the rise in eCommerce transactions, it is imperative for merchants to understand the disputes, root cause of disputes, and learn the effective ways to combat disputes. Managing and learning from disputes can help businesses recover revenue lost due to credit card disputes, prevent fraudsters from taking advantage, increase customer retention, and improve processes causing disputes.
Date: 2022-02-23 Start Time: End Time:
Learning Objectives
Introduction to Chargebacks
• What Is a Chargeback?
• Chargeback Eco System
• Type of Chargeback
• Distribution of Chargebacks
Impact of Chargebacks to Merchants
• Revenue Loss by Chargeback Type
• Revenue Loss Impact by Industry
• True Cost of Chargebacks
• Chargeback Future Impact
Why Credit Card Disputes Occur
• Reasons Behind Disputes
• Merchant Error Disputes Reasons
• Friendly Fraud Dispute Reasons
• True Fraud Dispute Reasons
Effective Ways to Control Credit Card Disputes
• Organic Ways to Control Disputes
• Chargeback Root Cause Analysis
• Chargeback Prevention Tools
• Chargeback Recovery Strategies
Positive Aspects of Tackling Disputes
• Overall Organizational Benefits
• Prevention Benefits
• Recovery Benefits
AIPB ,CLE (Please check the Detailed Credit Information page for states that have already been approved) ,CPE ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Suresh Dakshina-Chargeback Gurus
