Description
Learn to effectively adapt to any situation.Unless you see the immediate benefits when a planned change is announced, we tend to take a waitandsee approach, expecting the worse and hoping for the best. This is especially true when we were not involved in creating the new procedure. When change occurs suddenly with no preparation, we can become more resistant and even resentful. The result of these approaches is increased stress and frustration. This topic provides you with triedandtrue practical actions to take in any situation of mild to drastic change, enabling you to be more adaptable and flexible. We know from our own experience when we continue to resist an inevitable change, we will not be successful and will not get the results which are expected of us. We also know when we perceived the change as positive and embraced it, we received better results. Learn to recognize resistance and reframe the situation, looking at it from a different angle. Employ the planning skills to be successful in the changed environment. Adapt your communication skills to work successfully in a chaotic situation with your manager to implement the change. Learn to reduce stress and increase productivity, while enjoying the change process. Learn to maximize your natural human resiliency.
Date: 2020-06-18 Start Time: End Time:
Learning Objectives
Importance of Flexibility and Adaptability for Administrative Professionals
• What Is Flexibility?
• What Is Adaptability?
• Your Strengths and Challenges
Unknowns, Innovations, Changes, Unexpecteds, Improvements
• Planned vs. Unplanned Change
• Recognize Resistance
Adaptability and Flexibility Strategies and Tactics
• Act vs. React
• The Lure of Firefighting
• Develop Plan B
• Analyzing Results of Your Approach
• Prevention or Contingency
Adapt to Unknown and Unexpected Situations
• Develop Generic Contingency Plan
• Postmortem of Plan Effectiveness
Efficiency
• Streamline Procedures, Rework Schedule
• Increase Flexibility and Adaptability
Communication
• Adapt Good Communication Skills to Changing Situation
• Maximize Effectiveness of Interactions With Your Manager
ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Rebecca Staton-Reinstein, Ph.D.-Advantage Leadership, Inc.