Description
Understand the importance of properly handling a workers compensation claim from start to completion.
The Workers Compensation system is composed of multiple parties and many issues. You will be able to generally comprehend the importance of properly handling a workers compensation claim from start to completion. The course will feature guidance primarily for employees of carriers and adjusting entities but will also provide guidance for employers and employees. The main focus will be the significance and importance of an organized approach, as well as communication techniques and discussion ideas.
Date: 2022-09-22 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
Fundamentals of Workers Compensation
• Overview
• Definitions and Terms:
• Indemnity
• Medical
• Day-To-Day and Practical Issues
• Why and What Is a Best Practice?
Common Areas of Claim Handling Mistakes
• General Adjuster/Carrier Mistakes
• Filing Errors
• Calculation Issues
• Decision-Making
• Communication
• Adjusting
• Best Practices:
• Competency
• Knowledge and Training
• Skills
• Style
• Communication
• Compassion
• Art and a Science
• What Makes an Excellent Examiner?
• Organization Charts and Cheat Sheets
Other Parties
• Employer Mistakes
• Types
• Remedies
• Injured Worker Mistakes
• Types
• Remedies
Summary and Highlights
CLE (Please check the Detailed Credit Information page for states that have already been approved) ,HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
James B. Fairbanks, Esq.-Treece Alfrey Musat P.C.
