Best Practices to Improve Your Communication Skills (OnDemand Webinar)

$99.00

SKU: 410683EAU

Description

Learn how to eliminate negative attitudes and improve relationships with clear workplace communication.Ineffective communication can have a costly effect on employee engagement, client relationships, and your organization’s bottom line. Effective communication in the workplace promotes employee productivity, performance, and satisfaction. Following communication best practices can promote quality products and services and improve client relationships, satisfaction, and loyalty. This presentation will review basic communication techniques and types of learning styles. Learn about the correlation between communicating and learning and how an individual’s learning style can impact their ability to listen and comprehend. The topic will cover the difference between effective and noneffective leaders, how to use intentional communication, and how to apply these skills in remote workplace environments.

Date: 2023-05-12 Start Time: End Time:

Learning Objectives

Context
• Importance of Effective Communication in the Workplace
• Cost of Ineffective Communication
• Research
• Career and Organization Success

Communication and Learning
• Understanding and Appreciating Learning Styles
• Visual or Auditory
• Reading-Focused
• Kinesthetic

Types of Communication
• Verbal and Non-Verbal
• Visual
• Written

Leaders and Communication
• Intentional Communication
• Clarity, Tone, and Delivery
• Brevity, Preparation, Active Listening
• Manage Expectations
• Accomplishing Your Intended Goal
• Overview, Purpose, and Context
• Materials
• Ask: Questions, Comments, and Feedback

Listeners and Communication
• Effective Listening
• Attentive, Focused, and Finished
• Manage Expectations
• Mining the Message: Contributing and Expanding Instruction
• Understanding and Mental Picture
• Playback Instructions
• Share: Questions, Comments, and Feedback

Remote Workplace Environment
• Traditional and New Techniques

ASAP PACE ,HR Certification Institute ,IAAP ,CPE ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Cynthia R. Mullins-Baldwin Rise Advisory Services

Best Practices to Improve Your Communication Skills (OnDemand Webinar)

$99.00

SKU: 407830EAU

Description

Learn how to eliminate negative attitudes and improve relationships with clear workplace communication.Even though communication is the lifeblood of any organization, it’s almost impossible to find a company, department or team that doesn’t have a communication breakdown or barrier at one time or another. Poor workplace communication leads to more than just individual frustration. It causes conflict it contributes to low morale it makes finishing even the easiest of tasks difficult which ultimately leads to decreased productivity, lower results and diminished success.Learn the principles and strategies that you need to open up communication, break down the barriers to communication and improve your work environment. With clear communication, you’ll eliminate negative attitudes improve relationships, increase job satisfaction and measurably impact productivity. With improved communication, you can free people from conflict and confusion so that they can focus on what’s really important.

Date: 2020-10-22 Start Time: End Time:

Learning Objectives

Defining Communication
• Consider the Definition of Communication and What That Implies About Effective Communication

Common Communication Challenges
• Learn to Identify Three Common Communication Challenges in Order to Avoid Them
• Special Challenges of Written Communication

Overcoming Common Communication Challenges
• Perception Filters
• Nonspecific or Unclear Language
• Assumptions • Yours and Theirs

Specific Communication Strategies
• Listener/Reader Focus
• Reducing Threat Triggers
• Assertive Strategies
• Feedback Loops

ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Guy Harris-The Kevin Eikenberry Group