Description
Determine how to prioritize and complete important assignments and ensure a positive, productive work environment.
Many office managers who are expected to multitask and prioritize projects often do not understand how to leverage time to ensure the most important deadlines are met amid rapid change. They also do not recognize how to effectively address negative behavior which spreads contagious negativity throughout the office and generates conflict. This presentation will help those who are responsible for the completion of important tasks with a firm deadline to develop a process to determine how to prioritize and complete important assignments despite continuous change, and how to spot and reroute negativity to ensure a positive, productive work environment. The live webinar also explains how recognizing and defusing conflict can improve workplace relationships and productivity. This workshop is critical for office managers to ensure they can increase office productivity, positivity, and profitability.
Date: 2022-09-22 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
The Challenge for Office Managers
• Diverse and Complicated Work With Tasks, People, and Projects
• Multiple Hats, Urgent and Important Projects to Complete • Introduction of Office Management Techniques
• Leveraging Time Prioritization Techniques to Complete Important Projects
Prioritization of Projects Using – Four Quadrant Prioritization Tool Minutes)
• Describe Four Quadrants and Types of Work to Assign to Each Quadrant
• Strategies to Delegate Quadrant 4 Work
• Tactics to Stop Disruption, Create Focus, and Learn How to Ramp-up to Complete Work
Identifying Negative Behavior
• Seven Types of Behavior Which Negatively Impact Co-Workers
• Examples of Negativity
• Strategies to Reroute Negative Behavior Without Causing Resentment
Strategies to Eliminate Negativity and Promote Positive Workplace
• Choosing Response
• Seven Habits of Positivity
• Discussion of Habits and Strategy Practice
Defusing Conflict
• Kick Conflict to the Curb Principles
• Developing Go-to Strategies
• Repairing and Revitalizing Relationships
Call to Action
• Prioritize and Protect Time With Quadrants
• Recognize and Reduce Negativity
• Defuse Conflict and Develop Relationships for Successful Office Management
ASAP PACE ,IAAP ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
April Callis-Birchmeier, CSP, PMP®, CCMP-Springboard Consulting, LLC
