Direct Elicitation in Internal Investigations (OnDemand Webinar)

$149.00

SKU: 409622EAU

Description

Bolster the efficacy of their interviews and feel satisfied with the outcome of their internal investigations.Conducting internal investigations can often feel like a thankless task. Witnesses that are forgetful, stonewall, or otherwise provide inaccurate or incomplete information can frustrate the very purpose of the investigation entirely. Borrowing tried and true strategies developed by psychologists and utilized by law enforcement personnel, direct elicitation techniques can help break through communication barriers and obtain critical information from your witness. Learn what elicitation is, how and why it works, and who is best equipped to employ elicitation techniques. This course will explore various elicitation strategies and when and how to deploy them. Utilizing elicitation strategy in internal investigations is key to a successful investigation. This material is critical for employers who want to bolster the efficacy of their interviews and feel satisfied with the outcome of their internal investigations.

Date: 2022-04-21 Start Time: End Time:

Learning Objectives

What Is Elicitation?
• Definition of Elicitation
• Purpose of Elicitation
• Characteristics of an Effective Elicitor • Who Should Be the Interviewer?
• Why Elicitation Works

Preparing for the Interview
• Define the Goals of the Interview
• Review Information About the Witness, Including Any Witness Statements (Conduct Statement Analysis)
• Draft an Outline, but Stay Flexible

Beginning the Interview
• Help the Witness Understand the Purpose of the Investigation, Their Role as Witness, and Your Role as Investigator
• Build Rapport
• Determine What Elicitation Strategy to Employ

Elicitation Strategies: When and Why to Use Them and With Whom
• Flattery
• Assumed Knowledge
• Leading Questions
• Disbelief
• Good Listener
• Erroneous Statements
• Mutual Interest
• Oblique Reference
• Silence
• Confidential Bait
• Closing the Interview

Questions and Answers

CLE (Please check the Detailed Credit Information page for states that have already been approved) ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Christina Hynes Mesco-The Prinz Law Firm, P.C.