Empathy Skills for HR Professionals (OnDemand Webinar)

$149.00

SKU: 410286EAU

Description

Get back to being at your best when dealing with others.How often have you caught yourself saying, ‘I hate people,’ and then realize that you mean it? Sure, it’s a great way to blow off steam after dealing with a particularly annoying employee or manager issue. When said with your ‘inside voice,’ there may be no harm in a little levity, right? Wrong. How big of a role does that little voice inside play in your outward demonstration of empathy? The more we talk ‘trash’ about the people for whom we are responsible, the further away our ability to truly empathize with others gets. Great news there is hope, and this presentation will help you find that spark again. Empathy can be tiring (and, in HR, we’re already tired.) But let’s talk about how empathy can make our jobs easier for example, we’ll learn more about what’s really bothering our employees because we’ll be demonstrating we sincerely care about their challenges and issues. The topic also reminds us of the importance of selfcare we cannot care for others until we take care of ourselves. This presentation is critical for the tired HR professional who really doesn’t hate people and wants to get back to being at their best when dealing with others.

Date: 2023-01-18 Start Time: End Time:

Learning Objectives

I Hate People
• What Brought Us to This Point
• You Are Not Alone
• Helpful or Harmful

Our Jobs
• Many Hats of HR
• Company Psychologist
• Who Takes Care of Us?

Empathy
• What Is It
• Why Do We Lack It
• Why Is It a Critical Competency for Our Profession

(Re)Learning Empathy
• Self-Care
• Care for Others
• Resources

Wrap Up
• Importance of Empathy
• Benefits of (Re)Learning to Love People Again
• Recap

ASA ,HR Certification Institute ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Karen A. Young, SPHR, SHRM-SCP-HR Resolutions