Description
Gain an understanding of legal issues involving TCPA and how to navigate communications with the public.The Telephone Consumer Protection Act (TCPA) has created a firestorm of individual and class action lawsuits filed by very active consumer protection plaintiff’s lawyers looking for quick money from marketing entities, sports agencies, debt collectors, and any other businesses using automatic dialing or texting communications with the public. Unfortunately, even nominal errors or oversights can lead to violations of the TCPA, which exposes businesses to extensive liability and damages claims. This topic will provide you with the knowledge you need to navigate the dangers of communicating with the public, customers, or other individuals in compliance with the TCPA. In addition, this information will explain the requirements and prohibitions of the TCPA, highlight recent laws, regulatory orders, and other federal legislation impacting automated communications, and review techniques and strategies to reduce the risk of frivolous or harmful TCPA lawsuits.
Date: 2023-07-14 Start Time: End Time:
Learning Objectives