IRS Form 1099, 1099-NEC, and Form 1099-MISC: Advanced Issues and Updates

Paralegal’s Guide to Dealing With Difficult Clients

$149.00

SKU: 410256

Description

Learn techniques to identify and effectively respond to difficult clients, turning them into satisfied clients.
Most paralegals are on the front lines when dealing with difficult clients. This topic will help you recognize why clients are difficult, strategies to deal with these clients, and how to prevent them from ever becoming difficult in the first place. Learn how to focus on the client experience so you can help clients more effectively.

Date: 2022-11-10 Start Time: 1:00 PM ET End Time: 2:05 PM ET

Learning Objectives

What Is a Difficult Client?
• What Makes a Difficult Client?
• Is It You or Is It Them?
• Can You Fix a Difficult Client?

How to Deal With a Difficult Client
• External Policies and Procedures
• How to Train Your Client
• How to Grade Your Clients/ Give Them a Report Card

Your Client’s Report Card
• What to Do With A, B, and C?
• What to Do With D and F?

NALA ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Robert Greening-GreeningLaw, P.C.