Description
Stay uptodate on the various financial regulations that apply to social media.
Financial institutions use social media to generate new business and interact with consumers but must adhere to consumer protection and compliance laws and regulations. Financial institutions are expected to manage risks associated with all types of consumer and customer communications, no matter the medium, and they are required to regularly assess their risk management with respect to the use of social media. To manage potential risks, institutions must ensure their risk management programs provide appropriate oversight and controls.
Recently, agencies have commenced enforcement actions concerning social media under a number of legal theories, including fair lending, unfair consumer practices, and unlawful business activities. This program will help financial institutions understand and successfully manage risks presented by the use of social media. Attendees will learn about specific regulatory expectations and recent enforcement priorities, as well as how their institutions can mitigate the risks associated with social media.
Date: 2022-11-10 Start Time: 1:00 PM ET End Time: 2:05 PM ET
Learning Objectives
* You will be able to describe the risks that present themselves through the use of social media.
* You will be able to discuss the legal guidelines associated with social media use in financial services.
* You will be able to identify fair lending concerns presented by the use of social media.
* You will be able to review digital advertising and social media posts in order to determine compliance with federal and state guidelines.