Description
Become a problem solver with techniques and processes meant to analyze the problem and resolve it through critical thinking.
Every day at work, leaders are faced with many issues when making decisions. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job. Even if you do not yet have management experience, you probably have made decisions in a professional setting. But because decision making is not always a cutanddried process, you might not recognize what you were doing. There is no perfect way to approach decision making, your style may change according to the decision that needs to be made or how you are feeling on a particular day. The important thing is to be aware of your preferred style and how this might affect the decisions you make. This topic provides you with skills to help you to gain confidence in your decision making. Critical thinking refers to the ability to use knowledge, facts, and data to effectively solve problems. This doesnt mean you need to have an immediate answer, it means you have to be able to think on your feet, assess problems and find solutions. By learning how to strengthen your decision making skills by breaking old habits, you will gain confidence and respect.
Date: 2020-08-18 Start Time: 1:00 PM ET End Time: 2:30 PM ET
Learning Objectives
* You will be able to discuss how to become a better decision maker.
* You will be able to recognize the value of using critical thinking in business.
* You will be able to describe review questions, probing and active listening.
* You will be able to define problem analysis guidelines.
Becoming a Better Decision Maker
• Identify and Recognize Your Decision Making Style and Understand Its Effect on Your Decisions
• Characteristics of Effective Problem Solvers
• Develop a Problem Solving Mindset
• Understand Critical Thinking and How to Apply It at Work
Challenges and Barriers to Good Decision Making
• Learn to Challenge Assumptions
Recognizing the Value of Using Critical Thinking in Business
• Defining Critical Thinking
• Characteristics of Effective Critical Thinkers
• The Role of Critical Thinking in Meeting Business Challenges
Critical Thinking Process
• Structures of Thinking
• Seven Phase Critical Thinking Model
Asking Questions, Probing, and Active Listening
• Use Questioning Techniques to Gather Relevant Information
• The Correct Way to Brainstorm
Problem Analysis Guidelines
• Challenging Assumptions – Opening the Mind
• Apply New Skills for Breaking Down Complex Problems
• Develop Rational Decision Making Skills Through Fundamental Analytical Skills
ASA ,ASAP PACE ,IAAP ,IAPP ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Audrey Halpern-ARH Employee Training
