Speak Up: How to Manage a Shy Employee

$99.00

SKU: 407533

Description

Gain the tools you need to improve engagement when working with people who have reserved traits.
If you encounter difficult situations when working with extremely reserved, shy employees, this topic is for you. Do you get frustrated when your reserved team members delay their responses, or do not offer their perspective at all? Do you want them to offer input and decisions in meetings, and they rarely do it? If you have these challenges, this material will arm you with the insights and techniques to break through this communication and motivation challenge. This topic will give you insight into how they see the world, how they prefer to engage with you and others, and what you can do to not only invite them into the conversation but to actively engage in it.

Date: 2020-08-19 Start Time: 1:00 PM ET End Time: 2:00 PM ET

Learning Objectives

* You will be able to identify the likely motivating factors for people with reserved traits.

* You will be able to describe situations that are likely to create a shutdown response for people with reserved traits.

* You will be able to discuss communication strategies that improve engagement when working with people who have reserved traits.

* You will be able to explain several ways you can create pull motivation for people with reserved traits.

A Framework for Understanding
• The DISC Model of Human Behavior • to Understand Differences and Drives
• How to Better Interpret the Way They Respond to Situations
• Likely Motivations and Perspectives of Reserved People
• How Your Efforts to Inspire and Motivate Might Shut Them Down

Adjusting Your Communication to Connect Better
• The Best Words, Tone, and Pace
• Using Email, Text, and IM Messages to Create Space for Communication
• Invite Engagement in Meetings
• Practical Strategies to Elicit Feedback From Them

What You Can Do to Create Motivation
• Using Pull Rather Than Push Motivation
• Put Them in a Position to Win
• Play to Their Strengths and Stay out of Their Blind Spots
• What to Do It You Simply Cannot Find the Hook for Getting Them Engaged

HR Certification Institute ,SHRM ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.

Guy Harris-The Kevin Eikenberry Group