Description
Learn how to stay compliant when dealing with debt collection laws.With both the Consumer Financial Protection Bureau (CFPB) and highly active consumer protection plaintiffs’ lawyers looking for money, thirdparty debt collectors and especially collection lawyers are consistent and open targets for claims debt collection abuses and noncompliance issues. Even nominal violations of the FDCPA can lead to class action litigation and expose debt collectors to large damages. Learn how new federal regulations and safe harbor provisions can be used to avoid liability, increase consumer contact, and reduce the cost of collection overhead. This course will provide you with the knowledge you need to navigate the dangers of collecting consumer debts and provide you with collection techniques and strategies to reduce the risk of frivolous or harmful lawsuits.
Date: 2022-05-20 Start Time: End Time:
Learning Objectives
Enforcement and Compliance From the Consumer Financial Protection Bureau (CFPB)
• What Is the CFPB Concerned About With the Debt Collection Industry?
• What Are the Consumers Primary Complaints With the Debt Collection Industry?
• What Has Been the Response and Action Taken by the Debt Collection Industry
Written Communications With Consumers
• How to Draft an FDCPA Compliant Debt Collection Letter
• Preventing Overshadowing and Contradiction Violations
• What Are the FDCPA Required Disclosures and How to Communicate Them Accurately
Oral Communications With Consumers
• How to Avoid Problematic Conversations and Confrontations
• How to Avoid Call Traps
• Avoiding Issues of Misrepresentation Allegations
Regulation F Final Rules and Safe Harbors
• Using the New Model Validation Notice
• Comply With Call Frequency Issues
• Utilizing the New Limited Content Message
Litigation Trends and New Issues
• Use of Letter Vendors Under Hunstein
• Creditor Reliance Issues
• Collecting Unsubstantiated Debts or Charges
CLE (Please check the Detailed Credit Information page for states that have already been approved) ,Additional credit may be available upon request. Contact Lorman at 866-352-9540 for further information.
Ernest H. (Skip) Kohlmyer, III, Esq., LL.M.-Shepard, Smith, Kohlmyer & Hand, P.A.
