by Dr. Rick Goodman | Sep 17, 2015 | Business Success, Continuing Education, Customer Service, Personal Development
The most effective forms of employee development tend to happen on the job—in the actual workplace. Being in a work environment brings focus and seriousness to the training process, and also emphasizes the practicality of it. Employees who learn while they are at work...
by Dr. Rick Goodman | Aug 5, 2015 | Continuing Education, Human Resources
A medical practice is a fast-paced, high-stress environment—and sometimes, tempers can flare among employees and providers. Moreover, the patients who come in and out are often feeling poorly and/or dealing with insurance company frustrations. All told: Conflicts can...
by Dr. Rick Goodman | May 27, 2015 | Business Success, Continuing Education, Personal Development, Personal Success, Sales & Branding
In recent weeks we’ve blogged about the different ways in which employee training can benefit a company—through increased retention, through team cohesion, and more. But of course, we’ve left room for an important question: Supposing your company decides to invest in...
by Dr. Rick Goodman | May 15, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development, Sales & Branding
Most business leaders will at least pay lip service to the notion of team training—but when push comes to shove, how many are actually willing to invest in it? You can talk about the benefits of training all day every day, but many business owners are reluctant to...
by Dr. Rick Goodman | Apr 21, 2015 | Business Success, Customer Service, Human Resources
A lot of people really like the idea of a startup. They want to run a startup, work for a startup, or work with a startup. There is something almost mythic about the startup’s appeal, and most of that appeal comes down to culture: Startups have famously open-minded,...
