customer service programs

Be Smart About Hiring Freelancers. Here’s How.

It’s never been easier for companies large and small to hire people on a freelance basis. The Internet connects businesses…

8 years ago

How to Train Your Employees in Stress Management

Here’s a no-brainer: High stress levels are bad for morale. If your team members are constantly anxious and frazzled, they’re…

9 years ago

5 Ways to Move Beyond Multitasking

Does multitasking make you more efficient? Not necessarily. While it is sometimes necessary to do several different things at once,…

9 years ago

How to Become a Cold Calling Master

Cold calling isn’t necessarily anyone’s favorite part of business ownership—but even in the days of inbound marketing and online commerce,…

9 years ago

Dealing with Difficult People in Your Medical Practice

A medical practice is a fast-paced, high-stress environment—and sometimes, tempers can flare among employees and providers. Moreover, the patients who…

9 years ago

Does Your Team Need Communications Training?

Is the ability to communicate clearly something you’re born with, or something you learn? It’s probably a little bit of…

9 years ago

Customer Service Warning Signs: Is Your Company Slipping?

Does your company provide a satisfactory customer experience? Hopefully the answer to that is yes, but it’s important for business…

10 years ago

Here Are the Top Programs Picks This Week!

LEGAL Understanding UCC Article 9 Foreclosures 90 min, 1 pm ET January 22 Presenter: Hugh McCullough, Davis Wright Tremaine LLP…

10 years ago

Check Out This Week’s Top Programs!

LEGAL Ethical Collections: The Fair Debt Collection Practices Act and Beyond 7-31-14 1:00 -2:30 pm EST Collecting money is increasingly…

10 years ago

Here are this week’s top program picks!

LEGAL Ethics for Paralegals April 9, 2014 1:00 - 2:30 pm EST The responsibilities and professional obligations of paralegals are…

11 years ago

Check out the top program picks for this week!

LEGAL  Legal Writing: Editing and Proofreading Essentials 90 min, 1 pm EST March 26, 2014 Effective writing is one of…

11 years ago

Have you registered yet? Here are this week’s top program picks!

LEGAL UCC Article 9 Update March 11, 2014 1:00 - 2:30 pm EST Significant revisions to Article 9 became effective…

11 years ago

Check Out This Week’s Latest & Greatest Programs!

LEGAL Early Termination (and Modification) of Trusts February 25th, 2014 1:00 - 2:30 pm EST This live webinar offers practical…

11 years ago

We Have the Program That Fits Your Needs

LEGAL Fundamentals of SBA Lending: Documenting, Closing and Funding the SBA Loan August 8, 2013 This program is also available August…

11 years ago

Take a look at what’s new this week!

LEGAL Attorney's Guide to Oil Field Drilling Terminology, Equipment and Operations May 3rd, 2013 1:00 pm ET ( 12:00 pm…

12 years ago

Top Selling Programs (Webinars/OnDemand)

  This Month's Webinars June 7th, 2012   1:00pm EST Linkedin Lead Generation with Ford Saeks Join Ford Saeks, Business Growth…

12 years ago

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