by Dr. Rick Goodman | Jun 2, 2016 | Business Success, General, Human Resources, Laws of Success, Leadership Success, Personal Success, Success and Prosperity
Leaders, managers, and small business owners never have a dearth of things to do. There are projects to be tackled, customers to serve, and teams to lead. Here’s a funny thing about human nature, though: No matter how much work there is to do, it’s always easy for us...
by Dr. Rick Goodman | Mar 4, 2016 | Business Success, Customer Service, Human Resources
In any workplace, tension is bound to happen. Work can be stressful for the best of us, and personalities can clash over decisions both major and minor. Even if you carefully hire employees based on cultural fit and temperament, you shouldn’t be surprised when...
by Dr. Rick Goodman | Dec 3, 2015 | Business Success, Continuing Education, Human Resources, Personal Development
Here’s a no-brainer: High stress levels are bad for morale. If your team members are constantly anxious and frazzled, they’re not going to be as energetic or productive in their work. They’re not going to be as motivated or creative. And your retention levels won’t be...
by Dr. Rick Goodman | Nov 18, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development, Personal Success, Sales Success
Does multitasking make you more efficient? Not necessarily. While it is sometimes necessary to do several different things at once, there is compelling research that suggests a divided attention span begets low-quality work and less overall productivity. By focusing...
by Dr. Rick Goodman | Oct 7, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development
There is a lot of talk about how younger employees differ from older generations—how millennials are distinct from Generation X members and from Baby Boomers. One of the key distinctions is this: More than any previous generation, younger workers desperately want to...
