by Dr. Rick Goodman | Aug 5, 2015 | Continuing Education, Human Resources
A medical practice is a fast-paced, high-stress environment—and sometimes, tempers can flare among employees and providers. Moreover, the patients who come in and out are often feeling poorly and/or dealing with insurance company frustrations. All told: Conflicts can...
by Dr. Rick Goodman | May 20, 2015 | Continuing Education
We’ve blogged before about some of the reasons to invest in training for your team—but today, we want to dive into one of those reasons in greater depth: Investing in team training is perhaps the best way to improve employee retention at your office. Your employees...
by Dr. Rick Goodman | Apr 21, 2015 | Business Success, Customer Service, Human Resources
A lot of people really like the idea of a startup. They want to run a startup, work for a startup, or work with a startup. There is something almost mythic about the startup’s appeal, and most of that appeal comes down to culture: Startups have famously open-minded,...
by Dr. Rick Goodman | Apr 9, 2015 | Business Success, Human Resources, Sales Success
It’s one of the hallmarks of the modern human resources department: A job applicant may have all the resume items, all the experience, all the career milestones you’re looking for. He might be, on paper, an ideal candidate—and yet, he might also be a terrible choice...
by Dr. Rick Goodman | Mar 13, 2015 | Business Success, Human Resources, Personal Development
Effective team building begins with smart hiring. It’s important for any business to have policies and standards in place, ensuring the right people are hired; and that if the wrong people are being hired, corrections are promptly made to the hiring process. Of...