by Dr. Rick Goodman | Oct 7, 2015 | Continuing Education, Customer Service, Human Resources, Personal Development
There is a lot of talk about how younger employees differ from older generations—how millennials are distinct from Generation X members and from Baby Boomers. One of the key distinctions is this: More than any previous generation, younger workers desperately want to...
by Dr. Rick Goodman | Aug 21, 2015 | Business Success, Customer Service, Sales & Branding
Your law office is more than just a workspace; it’s also an important component in your corporate branding. So while you certainly want to have a space that lends itself to collaboration and to productivity, you also need to think of your law office like you would a...
by Dr. Rick Goodman | Jul 15, 2015 | Business Success, Customer Service, Personal Development, Sales & Branding, Sales Success
Customer service is an essential for business success. You won’t grow your business unless you bring in new customers—and you won’t win over customers unless you can provide them with a consistently positive experience. That’s one of the reasons why ACES provides so...
by Dr. Rick Goodman | May 27, 2015 | Business Success, Continuing Education, Personal Development, Personal Success, Sales & Branding
In recent weeks we’ve blogged about the different ways in which employee training can benefit a company—through increased retention, through team cohesion, and more. But of course, we’ve left room for an important question: Supposing your company decides to invest in...
by Dr. Rick Goodman | May 20, 2015 | Continuing Education
We’ve blogged before about some of the reasons to invest in training for your team—but today, we want to dive into one of those reasons in greater depth: Investing in team training is perhaps the best way to improve employee retention at your office. Your employees...
