Take a Look at Our Top Recommended Programs!

Legal

Living Trust and Power of Attorney Lending Compliance for Banks
August 28th, 2012  1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )

Bankers commonly wade through powers of attorney and living trusts without a clear understanding of those documents. In this live audio conference, we will explain both documents and clear up the mystique. This information will enable you to handle powers of attorney and living trusts with understanding and confidence. And importantly, the accompanying handbook will provide you with a clear and user-friendly reference tool you will use again and again.

HR

Satisfying OFCCP’s Internet Applicant Rules
August 29, 2012  1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

The Office of Federal Contract Compliance Programs continues to clarify the definition of an Internet applicant and the evolving guidance gives employers additional direction and assistance. Moreover, the OFCCP has initiated a systematic process for monitoring adherence to the Internet Applicant Rule. This live audio conference will review the continuously developing OFCCP guidance and provide you with a greater understanding of what is included in the definition of Internet and related technologies, who is an applicant, what records must be kept, the role of recruiters, managing data and what parameters an employer can establish around its application process.

ACCOUNTING

Tax Diligence, Representations, Covenants and Indemnifications in Business Acquisitions
August 28, 2012   1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

Buyers and sellers of businesses typically are focused on getting the deal done and the relative economic benefits to each. They often fail to consider potential undisclosed tax liabilities resulting from pre-closing operations, and rarely want to hold up negotiations thinking about the ‘what ifs.’ However, when the ‘what ifs’ turn into ‘what now,’ it is important that potential tax risks be considered, and that the responsibility for the tax liabilities has been allocated to the appropriate parties. This live audio conference will help persons responsible for negotiating sales and acquisitions and their tax professionals determine how to go about diligence of tax matters to uncover tax risks and expected tax treatment of the target company’s operations post acquisition. This live audio conference will also help you to draft tax representations and indemnities to ensure that the parties have considered and properly allocated responsibility for tax liabilities.

CONSTRUCTION

AIA Integrated Project Delivery and Building Information Modeling Documents
August 21, 2012   1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

A revolution is occurring in the design and construction industry. This revolution is driven by the deep dissatisfaction felt by many industry stakeholders (e.g., owners, designers, constructors and lenders) that design and construction services are delivered too inefficiently in an atmosphere of uncertainty and controversy. Many believe there must be a better way but, until recently, there was little in the way of concrete guidance. This is beginning to change with the rapid assimilation of new technology tools, such as building information modeling, creating better platforms for collaboration and novel project delivery approaches holding the promise of better buildings delivered in a more cooperative environment. The principles of integrated project delivery are generating a great deal of discussion among industry players and are being explored for use in future development.

MEDICAL

Maintain Patient Safety with Change-of-Shift Reporting
August 23, 2012   1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)

There is increased risk to patient safety if the patient hand-off is not addressed in a purposeful and organized fashion. Agencies such as The Institute of Health, Joint Commission, and the National Quality Forum stress the need for improving patient safety as well as involving the family member or trusted friend in the care of the patient.

SALES & MARKETING

LinkedIn Lead Generation: Grow a Massive Network and Create Massive Profits
OnDemand Webinar/DVD

LinkedIn is the world’s largest professional network site online, with more than 161 million members. Yes, more than 161 million. There are more than 2 million company pages and more than 4 billion searches were performed on LinkedIn last year alone!

Customer Service

How to Create an Amazing Customer Experience: Moments of Magic with Shep Hyken
Ondemand Webinar/DVD

In this webinar, Shep will start the concept of why satisfying customers is no longer good enough. That sets the stage for understanding how to deliver aMoment of Magic®, which is a positive, above-average interaction you have with your customers. So, all of that is the “why.” The “how to” comes in the form of a list of ten strategies that you will be able to implement immediately. These are common sense strategies, that unfortunately, aren’t always so common.