October 16, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
Increasingly new decisions are coming out absolving directors of companies from fiduciary liability. What cases hold directors liable? What cases hold officers liable? These are distinctively different questions. How do jury instructions address this liability? Topics to be discussed include breach of loyalty causes of action, as well as nondisclosure of material information and conflict of interest.
October 22, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
This live audio conference will discuss some of the most common goals of an exit interview program, as well as common program design and logistics issues. We will also spend time discussing what to do with the information gathered in the exit interview process to ensure you get the most value from your program.
October 23, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
The World of 1099 reporting requires that we educate ourselves as to the complicated revisions of the 1099 rules. There will be continual uncertainty as to what burdensome revisions we may expect next! Thus, it is imperative to gain insight as to the current laws concerning information reporting. Join us to become informed of the most recent information reporting regulations to assure that you and your clients remain compliant with proper policies and procedures, and advise payors of their responsibilities.
October 19, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
Although the term ‘papering the file’ is often associated with increased documentation efforts in preparation for litigation after a job has gone bad, it shouldn’t be. Effective communication and accurate recordation of those communications can keep the parties – and the project – on course and out of litigation. Should an irreconcilable dispute nevertheless arise, thorough project documentation facilitates the efficient resolution of that dispute. This program will help you to not only recognize the significance of various project documents, but also the true importance of the information recorded. The live audio conference will also explain what to document, when and how to record it, and who should take responsibility for preparing various project files. Attend this program and you will be armed with vital information on how to prepare and maintain a proper and complete job file.
October 26, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
The federal government’s increasing interest in fraud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician services? If we audit and have a bad result, what are the next steps? This educational, live audio conference focuses on understanding the regulatory landscape, why the audit process is important, the factors that are important to the audit, documenting the audit and outcomes management.
October 18, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
In today’s very difficult world of selling, there is only one thing to do to make more sales. SEE more people. Steve Schiffman has been teaching sales people the techniques of setting face-to-face appointments for the past 35 years. Perhaps there has been no more difficult time in selling now, when no one is buying. The economy has changed the rules, and sales people who never before had to make an appointment need to learn these skills NOW!
You will learn how to get the proper person on the phone, explain the reason for the appointment, handle the objections, and close on the appointment date and time. We will cover selling tips as well as appointment tips.
October 30, 2012
1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
1 hour 30 minutes
Myra Golden is often called into companies to help them overcome the perception of ‘robotic’ email responses and to help employees craft personable and friendly emails to customers. In this very special live audio conference, Myra brings her ’email intervention’ to the public. Join Myra and learn how to craft personal, friendly, error-free emails that not only address customer’s issues, but also leaves them saying ‘wow.’
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