LEGAL
E-Contracting
November 12th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
The legal landscape affecting the enforceability and proper use of electronic contracts continues to change. While such contracts are now widely used, certain issues remain unsettled, including unilateral modification of contracts and attribution of electronic signatures to a particular user for enforceability issues. Jason Epstein and Geoffrey Vickers will provide solutions to some of these issues.
HR
Curbing FMLA Abuse: How to Manage Manipulative Employees
November 9th, 2012 & November 30th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
About 62% of workers nationally qualify to take leave under the FMLA, and over 50 million employees have taken advantage of leave under the Act. Managing FMLA leave can be extremely challenging for employers, especially in the face of rampant employee abuse. However, there are tools available to employers seeking to minimize abuse of the protections provided by the FMLA. While there is no ‘magic cure’ to instantly constrain employee abuse, a clear understanding of the rules and regulations established by the federal leave statute, together with proper application of the limited controls and mechanisms for monitoring employee leave can help.
ACCOUNTING
Sales and Use Tax Issues of Internet Transactions
November 15th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
With growing budget deficits, many states are taking increasingly aggressive positions in an attempt to impose sales and use tax obligations on internet transactions. Internet sellers face a murky and sometimes ill-defined landscape with respect to sales and use taxes that are impacted by both state law and federal constitutional principles. By exploring the growing body of judicial decisions, this live audio conference will help you better understand your sales and use tax obligations and ensure compliance. It will explain the constitutional requirements that must be satisfied in order for a state to impose sales or use tax obligations. We will examine the critical substantial nexus requirement and clarify the contours of that requirement through a discussion of existing and developing case law. This live audio conference will explore how you can, without careful planning and analysis, establish nexus through either related or unrelated third-parties.
CONSTRUCTION
Implied Obligations in Construction Contracts
November 14th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
When parties enter into construction or design contracts there may be numerous implied obligations that arise under law or in equity. These implied obligations should be carefully considered by owners, design professionals and contractors. These implied obligations apply to most construction and design contracts unless a specific contractual provision is provided in the contract that supersedes each implied obligation. During this national live audio conference 12 implied obligations will be discussed.
SALES & MARKETING
How to Use LinkedIn® as the Best Sales Tool Ever Invented
November 5th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
This exciting live audio conference will teach you why LinkedIn® should be a strategic component of your business. You will learn how to create robust profiles that highlight you and your business, as well as identify and connect with prospective clients, customers, networking partners and strategic alliances. Methods of communicating with millions of people that result in greater visibility for you and your business will be discussed. This live audio conference will show you how to showcase your credibility and add value to your network, and teach you the art of building and converting online relationships into offline business, which leads to long-term success and revenue growth.
MEDICAL
Medical Records 101: Responding to Requests for Patient Information
November 9th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
Attend this live audio conference and receive an overview of medical management issues faced by health care providers in responding to requests for patient information for litigation purposes. The speaker has extensive experience in civil litigation, including the representation of large medical institutions and will provide guidance in avoiding mistakes in disseminating patient information. You will find out what you need to know about the extent of patient information disclosure, people and parties authorized to receive patient health information, and anticipated issues with electronic and computerized patient information. You will learn about the legal authority for release of patient information; electronic record pitfalls, including potential corporate liability issues in medical malpractice cases; HIPAA and submission of patient health information to third-parties; and heightened privacy protections for special medical information, including mental health, substance and child abuse records.
CUSTOMER SERVICE
Forbidden Phrases Every Customer Service Professional Needs to Know
November 8th, 2012
1:00 pm ET ( 12:00 pm CT, 11:00 am MT, 10:00 am PT )
Many times we don’t know we are disconnecting our communication by everyday words and phrases. We think we are helping yet at the same time causing harm to our business relationships. For example: Just a simple ‘I’m Sorry’ can ignite rage and intensity from your customer. This innovative program will show you easy skills to improve your business communications by 90%. The skills are used sparingly yet are easy to execute and have a huge impact with relationships and sales. These skills will bring more ease and cooperation to your business and personal life. Discover and practice the newest innovative communication skills that build authentic trust and cooperation with your customers, instantly.